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Booking Conditions
Terms and Conditions when Traveling with Villas-and -Vines

  
Bookings with ABC Travel Logic, dba Villas and Vines are accepted only in accordance with the terms and conditions set out below. In these Booking Conditions references to you and your include all persons on whose behalf a booking is made (or any of them). 

Villas-and-Vines reserves the right to amend these Terms and Conditions from time to time without notice. Your continued use of this site constitutes acceptance of any amendments, additions, or modifications to this agreement. IT IS IMPORTANT THAT YOU CAREFULLY READ THE TERMS OF CONDITIONS RELATED TO BOOKING WITH VILLAS AND VINES. IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT: (214) 558-7748 OR BY EMAIL   Anne@villas-and-vines.com

 
PAYMENTS AND AVAILABILITY
For trips with less than one year from trip date departure: A non-refundable deposit of 50% of the quoted trip price, per person is required to reserve your place for any trip. The remaining balance payment for all tours with less than 1 year prior to departure is due 150 days before departure.
 
For trips with more than one year from trip date departure: A non-refundable deposit of 25% of the quoted trip price, per person is required to reserve your place for any trip with more than 1 year prior to the trip start date. An additional payment of another 25% of the trip price per person is required once the trip is less than one year from the departure date. The remaining balance is due 150 days before departure.

For custom trips the non-refundable deposit may be different than stated above. An initial deposit will be required in order to reserve the villa or hotel. This amount varies based on each custom trip. However, the deposit will be a minimum of 50% of the trip price per person. Additional payments may be required at different intervals until the full amount of the trip is paid for in full. The remaining balance will be due 150 days before the departure date.  
 
If we are unable to accept your booking, we will of course return your payment to you immediately. Reservations are subject to availability and processed on a first come, first served basis. Trip is not confirmed until the non-refundable deposit, Terms & Conditions and Liability Waiver has been received, signed by traveler(s) and accepted by Villas and Vines.

Post-dated checks are not acceptable. You may authorize Villas and Vines to deduct the deposit and balance when due from your credit card by providing the necessary information. 
 
COMMUNICATION 
Please provide a valid email address and current contact information. Villas and Vines will be sending out notices and information, most of which will be sent by email, including invoices and receipts, hotel and travel information.  It is your responsibility to notify Villas and Vines of any address change. All your personal information, address, emergency contact numbers, Trip Registration Form & Agreement, arrival information, etc., need to be in the possession of Villas and Vines prior to the start of the Trip. All information is strictly confidential and will not be shared except where required with our reservations.   
 
CANCELLATION & REFUNDS  
 All tours, travel arrangements and accommodations are secure from the time of confirmation of booking. Consequently a cancellation fee will apply on all cancellations. 

If you cancel your trip reservation for any reason, your deposit is non-refundable. If you cancel your reservation/participation with at least 90 days prior to the start date of the Trip, then you will receive a refund of $1,000 based on the deposit and all money being previously paid.

A cancellation fee equal to 100% of the trip cost will apply for cancellations received less than 90 days from the trip start date.
No refunds will be given to someone who has failed to pay their balance on time and/or decides to withdraw from the Trip. In the unlikely event that we would cancel the Trip, you would be entitled to a 100% refund within 2 weeks of the trip cancellation date.

Custom arranged trips are subject to a minimum of 50% of the quoted price of the trip. A cancelation fee equal to 100% of the trip cost will apply for custom trips that are canceled with less than 120 days from the trip start date.  In the event, the date of the trip is changed or canceled, all fees incurred are the responsibility of the client. 
 
TRANSFER OF BOOKING
If you are prevented from taking your vacation you may find another person to take your place. This right of transfer is subject to a fee of $300 per person. You and the transferee shall be liable to Villas and Vines for the payment of the balance, together with any additional charges imposed by the suppliers providing the component parts of your vacation. You are not permitted to transfer your booking to another tour.
 
FORCE MAJEURE
Except where otherwise expressly stated in these conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of  Force majeure.  In these conditions, force majeure means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include, whether actual or threatened, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.  

TRANSPORTATION
Villas and Vines contracts with rental car agencies for vehicles to be used during part of our stay in Italy. Villas and Vines will pay for the rental cars, fuel and renter's insurance for the vehicles. Trip participants may volunteer to drive the vehicles as long as they meet or exceed the qualifications required from the rental car agency. Typically drivers are required to be at least 25 years of age, have a valid U. S. drivers license and a major credit card. Any participant that is not comfortable with driving or having another trip participant drive shall notify Villas and Vines and accommodations will be made for a suitable driver at an additional charge.

TRAVEL INSURANCE
It is your responsibility to seek information on travel insurance companies. Travel insurance is highly recommended by Villas and Vines (to cover any costs you may incur by canceling your Trip, airline tickets, loss of luggage, trip delay, medical evacuation, etc.). Villas and Vines does not sell nor provide travel insurance or health insurance. It is not mandatory to have travel insurance to sign up for this Trip. Whether or not you purchase travel insurance, you will be responsible for all expenses incurred following loss or damage to your property, any unforeseen travel expenses related to going on this Trip (flight delays, strikes, airport shut-downs, weather conditions, terrorist threats, etc.). Purchasing health coverage is your responsibility. Please inquire with your own health insurance company on whether they offer coverage overseas and their policy on reimbursement. You are responsible for any medical expenses incurred in the event you become injured or ill during your Trip or should you be subject to lost or stolen property incidents.

TRAVEL DOCUMENTS
U.S. citizens and permanent residents are required to possess a valid passport to travel to Europe. If you are not a U.S. citizen or permanent resident, you are responsible for determining and fulfilling any visa requirements by contacting your country's embassy. There are no vaccinations required to travel to Italy, France or Croatia. Please check with your own government's required documents for travel to Italy, France or Croatia.
  
PROPERTY DAMAGES
You will be held responsible for the destruction of property or property contents caused either by accident or negligence to the villa and/or hotel. You must leave the villa and hotel premises in the same order and condition as when checked in. The villa is non-smoking. Guests who violate this policy are charged a $2,500 fee by the villa.

ACCOMMODATIONS
Villas and Vines contracts with specific villas for our group trip. The descriptions of the villa and hotel accommodations are given to guests prior to the trip including typical photos once all fees have been paid. By European standards, bathrooms and bedrooms are smaller compared to the U. S. equivalent. We search many properties in order to select high end properties with beautiful rooms and updated bathrooms and still offer a reasonable price to our guests. We do our best to select villas that offer king size beds or are able to push two single beds together in order to make it a king size bed. We do our best to select villas with bathrooms to U.S. standards but can't guarantee it. As with many historic buildings in Europe, rooms tend to be different from one another, different size, layout, decoration, view, and most include some stairs. Please keep this in mind as a view is not guaranteed. Rooms are usually assigned to guests in a random manner by the tour hosts, villa or hotel staff unless you have requested to pay for an upgrade (when available) or if you have a particular request relating to health reasons. Some accommodations may include concierge, laundry service or self-service washing machine, internet access, hair-dryers, and other amenities/services, while others may not. Please let Villas and Vines know of any particular questions or needs you have to make sure this Trip is for you.   
  
MEALS
The meals included are shown in the itinerary relative to each trip offered by Villas and Vines. The included meals will feature typical local dishes, traditional cuisine which best represent the region you are visiting. Some of the meals take place at the villa where the group stays, while some take place in local wineries, trattorias, farms and vineyards. The included lunches and dinners are accompanied by wine and bottled water. The wines selected are quality wines and not house wines. If you wish to have a particular bottle of wine, cocktail, or other alcoholic or non-alcoholic drink with your meal, you will have to purchase it at your own expense. Some meals will be served family style, that is in large platters and passed around the table so guests may serve themselves. Meals served are not based on travelers personal preferences, rather on a variety of local specialties selected by the restaurants chef and/or Villas and Vines.

If you have allergies, sensitivities or special dietary requirements, glucose or other food intolerance, if you are hypoglycemic, vegetarian, vegan, lactose-intolerant, diabetic, etc., you will be responsible for purchasing at your expense any additional food that is not served during the included group meals. Villas and Vines will do their best to accommodate special diets, but will not assume any extra costs associated with ordering additional food or specific ingredients not readily available. Breakfast is included each morning, but each villa or hotel may have a different way of serving breakfast (varying in the amount of food prepared).  Bacon and eggs are not typically served in Europe for breakfast.

PHOTOGRAPHY
Villas and Vines reserves the right to take photographs of guests during the Trip and to use them for promotional purposes. By traveling with Villas and Vines, guests agree to allow their image to be used for marketing and promotional purposes. Guests who prefer that their image not be used are asked to advise Villasand Vines before or during the Trip and to send a written request to our email address: Anne@villas-and-vines.com
 
COMPLAINTS
In respect of matters arising during the trip must be reported to Villas and Vines trip host immediately so that any problem may be remedied on the spot. Our priority is to give you an enjoyable vacation, and we strive very hard to do so.  Failure to do so may hinder our ability to resolve the problem and/or investigate it fully. We regret we cannot accept liability for any claims which are not notified to ourselves and/or our suppliers strictly in accordance with this clause. 
  
RESPONSIBILITY
Villas and Vines employees, officers, directors, affiliates, collaborators, agents, associates, drivers, Trip participants and all assistants and helpers to this Trip assume no liability for any injury, damage, loss, accident, loss detention, annoyance, delays and expenses arising from the same, irregularity which may be occasioned either by reason of defect in any vehicle or through acts of default of any company or person engaged in conveying the passengers or in carrying out the arrangements of the Trip. Villas and Vines, its officers, directors, affiliates, collaborators, agents, assistants, employees or Trip participants accept no responsibility for losses or additional expenses due to delay or changes in flights, trains, or other services, sickness, weather, government and other civil authorities, restrictions and regulations, civil disturbances, strikes, war, quarantine, discontinuances to arrive or change in transit or hotel service, uncontrollable events, forces of nature, illness, criminal or terrorist activities of any kind, and or all other causes over which we have no control such as not meeting the Trip minimum (6 guests). All such losses will have to be borne by the passengers as trip rates provide arrangements only for the times stated. Baggage is maintained at owner's risk.  As the trip organizer, Villas and Vines accepts no responsibility for securing, handling, or possession of passports or travel documents; not for the accuracy of information given regarding such documents. It is your responsibility to make sure that you are in possession of the proper travel documents and are in compliance with the current carrier and government regulations. Villas and Vines takes no responsibility for items forgotten at any of the accommodations where you are lodged at any time during the trip. Rights are reserved at Villas and Vines sole discretion to withdraw any activity, and to make any change in the itinerary we deem necessary or desirable, and to decline to accept or retain any person as a member of the Trip at any time should such persons health, mental condition, physical infirmity or general deportment impede the operation of the Trip or the rights, welfare or enjoyment of other Trip members. Villas and Vines its officers, directors, affiliates, collaborators, agents, employees and assistants reserve the right to cancel or reschedule any tour/activity departure in accordance with operation requirements. Villas and Vines is not responsible for printing or typographical errors. Trip Terms and Conditions may change with or without notice. Villas and  Vines reserves the right to change or modify the itinerary with or without notice. Uncompleted portions of the Trip itinerary are not cause for refund.

GUESTS BEHAVIOR WHILE ON TOUR
When you book with Villas and Vines you accept responsibility for the proper conduct of your party. Villas and Vines reserves the right to accept, reject or not retain any person as a trip participant whose condition or general deportment impedes the operation of the trip or, in the opinion of the tour hosts affects the rights and enjoyment of other guests. A guest not retained on the trip shall have no cause for complaint or refund, and shall bear any and all extra expenses that ensue.
  
LUGGAGE
We will do our best to accommodate everyone's luggage. However, we have found it difficult to fit the luggage in the vehicles if guests bring more than one large and one carry-on suitcase per person. If you exceed this limit and there is not enough space in the vehicle to transport your excess luggage, it will be at your own expense to have it transported.

PARTICIPATION REQUIREMENTS
While this is not a physically demanding trip guests should be able to stand on their own and able to walk for extended periods of time. Many towns do not allow cars in the town centers and we must park at the base of a hill and walk uphill to reach the town center. Guests with a handicap sticker may have access to close-in parking in most areas. Guests requiring special assistance must be accompanied by someone who is fit and able to assist them and who will be totally responsible for providing all required assistance. We will be happy to assist with the handling of the luggage for guests who require a little extra assistance.

If you are taking prescription medication, please make sure you have enough before leaving for the Trip, as it may become a problem finding it in Italy. Any pre-existing physical, mental, or emotional disability that may require attention or special treatment must be reported in writing prior to the beginning of a Trip. Failure to do so may result in the expulsion from a Trip at the traveler's own expense. Villas and Vines reserves the right to accept or decline a person from participating in a Trip, and to expel a person from a Trip at any time without any claims or complaints by that person against us.

CHANGES IN TRIP PRICE
All quoted prices are subject to sudden changes based on Euro dollar/US dollar exchange rate, until balance is paid. Once the final balance has been paid, the price is locked, regardless of exchange fluctuations prior to the Trip taking place. Any variations in price, which may or may not increase your balance, will be communicated by email.

In the event the trip price increases after you have reserved your place, the confirmed trip price will remain. The trip price may be subject to changes if the euro increases but not for price increases. 

WEBSITE
While every effort is made to ensure the accuracy of our website and brochure, details may have changed by the time you come to book your trip. You should not assume that details shown on our website match those shown in our brochure. Please check all details of your trip at the time of booking.

BROCHURE AND WEBSITE ACCURACY
Villas and Vines reserves the right to change any of the prices, services or other particulars contained in the brochure or website at any time before we enter into a contract with you. If there is any significant change, we will notify you before you enter into such contract. All information is given in good faith and believed correct at the time of publishing. While every effort is made to ensure accuracy, occasional errors do occur and we reserve the right to correct prices and other details in such circumstances; you must therefore check your trip details carefully prior to making your booking.

SUPPLIER'S CONDITIONS
Car rentals, hotels, the villa and other suppliers have their own booking conditions and you will be bound by these as far as the relevant provider is concerned. Some of these conditions may limit or exclude liability on the part of the relevant provider and they are often also subject to international conventions. Copies of the relevant parts of these terms and conditions are available on request from us or the supplier concerned.

LIABILITY
I, the traveler, hereby affirm and represent that I have completely read and understood ABC Travel Logic LLC dba Villas and  Vines Liability Waiver (hereinafter referred to as Liability Waiver), of ABC Travel Logic LLC dba Villas and Vines (hereinafter referred to as Villas and Vines) tour I am signing up for (hereinafter referred to as the Trip), which also applies to any and all additional services associated with the Trip.

I have fully read and understood the Liability Waiver, as well as the Terms & Conditions relating to this Trip. I understand the Cancellation & Refund Policy, as well as the deadlines for payment and for cancellation submission. I hereby warrant being aware of what is included and what is not included in this Trip. I am aware that there may be errors or misprints in this document and will not hold Villas and Vines or any of its officers, directors, affiliates, collaborators, agents, employees or Trip participants liable for them in any way before, during, or after the conclusion of the Trip. I acknowledge that Villas and Vines or its officers, directors, affiliates, collaborators, agents, employees or Trip participants are not responsible for any accidents, food poisoning, allergy-related health problems or any other harm or injury that I may experience which may occur during the following trip. I am responsible for any expenses that relate to my food allergies or particular dietary needs, which keep me from eating what is presented during the included meals and wine tastings.

I am aware of what is included and will not hold Villas and Vines or any of its officers, directors, affiliates, collaborators, agents, employees or Trip participants liable for any unexpected occurrence throughout the Trip and/or unexpected changes in the itinerary.

I am aware that the itinerary of the Trip is subject to change unexpectedly. I am aware that Villas and Vines takes no responsibility for any unforeseen circumstances that may prevent some of the scheduled events from happening. I realize that I will not be refunded for unused portions of the Trip. I will not hold Villas and Vines or any of its officers, directors, affiliates, collaborators, agents, employees or Trip participants liable for any of the following: injury, accident, damage, death or loss of property that might occur during the Trip.

I declare that I am in good health and able to travel overseas, and able to take part in the Trip. I am responsible for any medical expenses that I may incur during the Trip.

With this agreement I release Villas and Vines and all its officers, directors, affiliates, collaborators, agents, employees or Trip participants from any legal liability for any unexpected occurrence that may take place arriving to and/or while in Italy and/or on the Trip, and/or after the Trip is over. I understand that Villas and Vines assumes no liability for any lost or stolen items, injury or death for any reason (including but not limited to car or any other transportation related accident), terrorism, any injury or illness related to food intake or poisonings, or other medical problems. I understand travelers insurance; personal medications and all medical needs are my responsibility and not that of Villas and Vines. I understand that Villas and Vines can make no refunds due to missed days, activities, or hotel accommodation because of weather conditions, as well as strikes and/or other unexpected occurrences during the Trip.  Furthermore, I understand if I elect to forego any meal and/or activity for any reason, no refund for the meal and/or activity will be made. I am responsible for any medical expenses incurred in the event I become injured or ill during the Trip.

For participation in this Trip packaged by Villas and Vines, I hereby agree to release and hold harmless any owners, sponsors, guides, workers, volunteers, and owners of both public and private land where the activities during the Trip are to take place. This shall include officers, directors, affiliates, collaborators,
agents, employees or Trip participants, of Villas and Vines subcontractors, and Villas and Vines. I shall release Villas and Vines and its officers, directors, affiliates, collaborators, agents, employees or Trip participants from any negligent act or omission and from any loss, damage, or cost incurred due to participation in this Trip.

Because of the personal nature of the Trip, I will be kind and considerate of other Trip members, the Trip leader and assistants. For my benefit and the benefit of other Trip members, I understand that if I disrupt group harmony and/or if I am abusive in any way towards other travelers, I may be asked to leave the Trip without refund at the sole and unilateral discretion of the Trip leader, and I will not file any claims or complaints against Villas and Vines.

Therefore, I hereby forever release, acquit, discharge, indemnify and hold harmless Villas and Vines, its officers, directors, affiliates, collaborators, agents, employees or Trip participants from any and all causes or causes of action, including personal injury, illness, death, property damage, cost, charges, claims, demands, and liabilities of whatever kind, name or nature in any manner arising out of my participation of this Trip regardless of whether the above is caused by negligence or some other cause. I further expressly agree not to sue, and waive any claim against or to or to attack the property of or prosecute Villas & Vines and its officers, directors, affiliates, collaborators, agents, employees or Trip participants for any injury or death arising out of my participation in this Trip.

I agree to indemnify Villas and Vines and its officers, directors, affiliates, collaborators, agents, employees or Trip participants from any claim or damage arising out of my actions during the Trip. This agreement shall be legally binding on me, my heirs, my estate assigns, legal guardians and personal representatives, and shall be construed according to the laws of Texas and in the courts of Collin County. There shall be no amendments or waivers to this agreement unless in writing signed by all parties. Any waived breach shall not be considered the waiver of any additional breach.

I have read and understood the above information and fully accept the Liability Waiver as well as the Terms & Conditions relating to the trip.  
  
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